A Day in the Life of….. Our UK Production Team

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With our peak UK wholesale Christmas cracker production being from April to November a typical day for our production team at this time of year is rather varied and busy! We thought we’d share with you what a day in the life of the production team at Heart & Soul Studio looks like…

As a key business function, the team in production are up and at ‘em super early. As the first to get to the office, the wonderful folk ensure the warehouse (and even more importantly kitchen) is all set up for the day ahead.

Key responsibilities are the planning of inhouse range production, external production via outworkers, bespoke customer production, catering Christmas crackers UK manufacture, costing the projects, stock ordering and subsequent deliveries, and ensuring client delivery deadlines are met as well as planning for the following years’ designs. It’s quite the monster to manage!

We have several ways we work with our bespoke customers. Some of them have their own Christmas cracker designs and we facilitate the printing and manufacture. Others we design celebration crackers for from scratch. Many wholesale Christmas cracker customers supply their own content, which means we coordinate our production with their products’ availability. Christmas cracker content may be their own brand of cosmetics, chocolates, decorations, branded gifts, vouchers or games. Other customers, we print the crackers outside of the UK and fill and construct them at our premises in Poole, Dorset.

Our priority is always our customers, we must hit their delivery deadlines. With some requiring their stock as early as August and others not until late November it is quite the logistical nightmare! Our wholesale Christmas crackers for retail are ready from August with our Catering Christmas crackers UK ready from September.

With such a diverse customer base, we must work in a flexible and fluid way – not an easy task when the key to success for a production department is excellent planning. With many years of experience, we have learnt how to work efficiently.

Setting up the production for the day will have been completed the day before. Laying out the pre-cut paper, snaps, glue, content and ties or bows. It’s a regimental operation where process is paramount to ensure that we hit our consistency and quality standards. We set ourselves key targets of how many trays in the day we aim to produce. This is vital to ensure we feel like we are making progress. It can be quite overwhelming when there are so many orders and SKUs to juggle. This year we have catering Christmas crackers UK in our brochure!

In the midst of the ‘daily do’ we will also be looking ahead to the next production run, scheduling in any outworker support and training. If any in house help is required, our office-based team can be brought in to help with manufacturing, especially when we have tight deadlines to meet. Teamwork is vital.

Watch our You Tube video here : https://youtube.com/shorts/BUUARJzD9Mg

Want to know more? Get in touch via our website or give us a call

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