A Day in the Life of….. Our UK Production Team

Hanna

Share

With our peak UK wholesale Christmas cracker production being from April to November a typical day for our production team at this time of year is rather varied and busy! We thought we’d share with you what a day in the life of the production team at Heart & Soul Studio looks like…

As a key business function, the team in production are up and at ‘em super early. As the first to get to the office, the wonderful folk ensure the warehouse (and even more importantly kitchen) is all set up for the day ahead.

Key responsibilities are the planning of inhouse range production, external production via outworkers, bespoke customer production, costing the projects, stock ordering and subsequent deliveries, and ensuring client delivery deadlines are met as well as planning for the following years’ designs. It’s quite the monster to manage!

We have several ways we work with our bespoke customers. Some of them have their own Christmas cracker designs and we facilitate the printing and manufacture. Others we design celebration crackers for from scratch. Many wholesale Christmas cracker customers supply their own content, which means we coordinate our production with their products’ availability. Christmas cracker content may be their own brand of cosmetics, chocolates, decorations, branded gifts, vouchers or games. Other customers, we print the crackers outside of the UK and fill and construct them at our premises in Poole, Dorset.

Our priority is always our customers, we must hit their delivery deadlines. With some requiring their stock as early as August and others not until late November it is quite the logistical nightmare!

With such a diverse customer base, we must work in a flexible and fluid way – not an easy task when the key to success for a production department is excellent planning. With many years of experience, we have learnt how to work efficiently.

Setting up the production for the day will have been completed the day before. Laying out the pre-cut paper, snaps, glue, content and ties or bows. It’s a regimental operation where process is paramount to ensure that we hit our consistency and quality standards. We set ourselves key targets of how many trays in the day we aim to produce. This is vital to ensure we feel like we are making progress. It can be quite overwhelming when there are so many orders and SKUs to juggle.

In the midst of the ‘daily do’ we will also be looking ahead to the next production run, scheduling in any outworker support and training. If any in house help is required, our office-based team can be brought in to help with manufacturing, especially when we have tight deadlines to meet. Teamwork is vital.

Watch our You Tube video here : https://youtube.com/shorts/BUUARJzD9Mg

Want to know more? Get in touch via our website or give us a call

Our Blogs

10 years and still crackers – Kate Mills our cracker champion

10 years and still crackers – Kate Mills our cracker champion

Our Head of Creative, Kate Mills shares with us her journey from Fashion to Christmas cracker champion March 2024 saw the 10 year work anniversary for our Head of Creative, Kate Mills. It’s been so lovely looking back over photos and seeing how much has changed over...

Celebration Crackers Wholesale Gifting Range – New for 2024

Celebration Crackers Wholesale Gifting Range – New for 2024

New for 2024, we have added to our Christmas retail ranges a selection of gifting and table scaping products. We have been designing and producing gift tags, wrap, tissue paper, raffia, place cards and paper tape for our bespoke customers for years, but now we have...

Heart and Soul Studio celebrates International Women’s Day

Heart and Soul Studio celebrates International Women’s Day

To celebrate International Women’s Day we asked some of our team some questions about which women inspire them, what inclusivity means to them and what is their favourite female achievement and why…here’s what they said... From Jake – Purchasing Manager Which women...

Wholesale Christmas Crackers for Unforgettable Celebrations

Wholesale Christmas Crackers for Unforgettable Celebrations

With the launch of our 2024 range, we thought now would be a great time to reveal our top 5 Retail Christmas Crackers from this year’s collection. With UK handmade epitomising luxury and elegance to fun family favourites and full gifting collections, this year at...

Foxy…

Foxy…

This year is Foxy’s 3rd Birthday! We are celebrating in several ways…amazing new logo, cute new characters and, most exciting of all, a new range of brilliant Foxy products! What we also thought we would do is give you a little background on Foxy…a sort of This is...

2023…Christmas Crackers Trends in Review

2023…Christmas Crackers Trends in Review

As 2023 draws to a close we have been looking back and reflecting on the trends we have noticed in the Christmas cracker industry this year…if you’re interested, we thought we would share them with you. Catering Christmas Crackers Wholesale With our wholesale catering...

Eco-Friendly Christmas Crackers in Bulk

Eco-Friendly Christmas Crackers in Bulk

You won’t be surprised to hear that we LOVE Christmas…the food, the presents, the decorations, the crackers (of course), but more than anything it is a time to get together with loved ones and make special memories. Unfortunately, the festive season is also a time...